Saturday, July 26, 2025

GARDENING EXPRESS - BEWARE

Normally I go the excellent Blue Diamond Garden Centre near Canterbury but they didn't have in stock the deep blue lavender I wanted.  My lavender had reached it's best after 7 years and needed replacing.

I found what I wanted on Gardening Express and placed an order on May 27th with a delivery date of 7 - 10 days.  Heard nothing until 17th June when I was told 'Peak Season' so a further wait.  Finally received the plants on 30th June by which time lavender was 'going over'.  They were in poor condition and the White Lavender was almost dead - I did plant it to give it a chance and now it is properly DEAD - see photo below.

I complained to the Company and have received absolutely no reply.  Looking up their website, if you have a complaint the customer has to pay for return of the plants.  The box was extremely heavy and I imagine the postage would have been around £30 not to mention the difficulty of packing.  So I've had to accept the hit.  My bill was over £50 and that included a large plastic plant pot which I intended for the largest of the lavenders.

I read predominantly adverse comments on line but it was too late.  One doesn't think of checking on line when buying a few plants.

Incredibly disappointing and that is why I'm posting the blog as a warning.

This was the white heather when it arrived.  Gave it a chance and crossed fingers - second photo is the plant dead in the garden.   



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